Jobs & Volunteer Opportunities 

LAKESIDE, IT'S THE PEOPLE! COME WORK WITH THE BEST!

PAID REST AND MEAL BREAKS

Part-time position located at Lakeside Hotel Casino in Osceola, IA

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8 properties (five in Nevada, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

Banquet Servers are responsible for providing prompt, efficient courteous, professional food and beverage service; pre-meal set up and post meal clean up; ensuring that all guests’ needs are met and that their expectations are exceeded. This will be on an on-call basis. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Makes drink refills as necessary.
• Ensures that all phases of the meal are carried out appropriately and timely in accordance with the standards set by the department.
• Removes dirty dishes from the tables during and after the food is served.
• Fills sugar containers and salt and pepper shakes as the need arises.
• Maintains the general cleanliness of the work area.
• Performs other duties as may be assigned.
• Prepares side orders of customers as the need arises.

EDUCATION/EXPERIENCE

• High school diploma or HSED preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

• Must be able to obtain and maintain an Iowa Gaming License.   ​

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

LAKESIDE, IT'S THE PEOPLE! COME WORK WITH THE BEST!

FULL BENEFIT PACKAGE, PAID VACATION AND HOLIDAY

PAID REST AND MEAL BREAKS

Part-time & Full-Time(swing shift) position located at Lakeside Hotel Casino in Osceola, IA

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8  properties (five in Nevada,  two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

The Bar Back cleans bar and equipment, and replenishes bar supplies such as liquor, beer, wine, paper products, fruit, ice and glasses. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Stocks refrigerating units with wines and bottled beers.
• Replaces empty beer kegs with full ones.
• Slices and pits fruit used to garnish drinks.
• Washes glasses, bar and equipment, and polishes bar fixtures.
• Provides beverage service when needed.
• Requests identification from guests when legal age is questioned.
• Assists Bartenders when needed
• Other related duties as assigned. 

EDUCATION/EXPERIENCE:

High school diploma or GED required.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

• Must be able to obtain and maintain an Iowa Gaming License.
• Must be 18 years of age or older to work on the Casino Floor.

EMPLOYEE BENEFITS INCLUDE:  Health, Dental, Vision, Free $25K Life Insurance Policy And Other Voluntary Benefits After 55 Days of Service, 401K With Company Match, Paid Vacation and Holidays after 90 Days of Service, Employee Discount Network, Free Meals, Free WiFi, Team Member Celebrations, Awards, Community Events and more...

DISCLAIMER:   This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

LAKESIDE, IT'S THE PEOPLE! COME WORK WITH THE BEST!

FULL BENEFIT PACKAGE, PAID VACATION AND HOLIDAY

PAID REST AND MEAL BREAKS

Full-time position located at Lakeside Hotel Casino in Osceola, IA

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8 properties (five in Nevada, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

The Beverage Cocktail Server greets guests, takes drink orders and delivers drinks while providing great customer service. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve alcoholic beverages in accordance with all state and local laws.
• Conduct all transactions properly.
• Ensure all beverage procedures are followed.
• Creating a fun and inviting atmosphere in assigned area.
• Maintain Beverage Department standards of cleanliness at all times. 
• Must be trained in and maintain health code requirements.
• Serve alcoholic and non-alcoholic beverages to all guests in any areas requiring service
• Prepare drinks and serve guests in a technically correct, fast and efficient manner.
• Properly garnish and ice (where applicable) drinks.
• Serve guests with proper identification
• Take orders from guests and obtain beverages while maintaining a clean station at all times.
• Adhere to all check settlement and food & beverage control procedures.

EDUCATION/EXPERIENCE:

•  Previous Food or Beverage serving experience a plus. 

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

• Must be able to obtain and maintan an Iowa Gaming License

EMPLOYEE BENEFITS INCLUDE: 

• Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8 properties (five in Nevada, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.

ESSENTIAL DUTIES AND RESPONSIBILITIES​

• Maintains knowledge on available items on menu and side dishes and ensure optimum level of guest satisfaction.

• Assist customers to select appropriate side dishes and drinks.Communicate any special food requirements to the kitchen staff.

• Develop and maintain friendly relationship with all guests.

• Manage customer queries and ensure appropriate resolution of all customer queries.

• Coordinate with kitchen staff and customers and ensure timely delivery of all services.

• Establish and maintain a complete course order to customer and ensure conformity of the delivery of food and beverages.

• Manage customers after meals and assist in arranging table and dining counter.

• Performs other duties are required.

EDUCATION/EXPERIENCE

High school diploma or GED required. Must have 1 years food and beverage experience. 

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

OTHER PROPERTY SPECIFIC DETAILS:

EMPLOYEE BENEFITS INCLUDE: 

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

LAKESIDE, IT'S THE PEOPLE! COME WORK WITH THE BEST!

FULL BENEFIT PACKAGE, PAID VACATION AND HOLIDAY

PAID REST AND MEAL BREAKS

Full-time position located at Lakeside Hotel Casino in Osceola, IA

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.  At Affinity Gaming, all of our casino jobs are also customer service jobs. We strive to provide the best customer service to all of our customers. 

The Table Games Supervisor oversees the table games for an assigned section during an assigned shift. This position works as a Dealer on some shifts and as a Supervisor on other shifts. Must know how to deal several games. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Watches participants in games such as dice, roulette or cards to detect cheating, identify rule violators, and observe persons designated by management.
• Speaks or signals to supervising personnel using hand, telephone, or voice to identify and supply information about suspected violators.
• Examines dice to check for damage or substitution.
• Calculates winnings to verify payment made by dealer.
• Thorough knowledge of the table games offered by the property including the dealing procedures, payouts, cheque handling and game protection.
• Thorough knowledge of gaming regulations and internal controls.
• Ability to manually rate table game play.
• Trains team members to ensure service standards are upheld.
• Works as a Dealer when not working as a Supervisor. 
• Other related duties as assigned.

EDUCATION/EXPERIENCE:

• High school diploma or HSED preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

• Must be able to obtain and maintain and Iowa Gaming License. Must have valid driver's license- clean driving record.

EMPLOYEE BENEFITS INCLUDE: 

• Health, Dental, Vision, 401K with Company Match, Paid Vacation and Holiday After 90 Days of Service, All Breaks Are Paid, Employee Discount Network, Free Meals, Team Celebrations, Awards and more...

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

LAKESIDE, IT'S THE PEOPLE! COME WORK WITH THE BEST!

FULL BENEFIT PACKAGE, PAID VACATION AND HOLIDAY

PAID REST AND MEAL BREAKS

Full-time (day shift) position located at Lakeside Hotel Casino in Osceola, IA

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

SUMMARY: Responsible for daily surveillance operator duties in addition to learning, maintaining and repairing all CCTV equipment. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Checks all surveillance equipment at the start of the shift to ensure all are in good working condition.
• Troubleshoots and repairs the surveillance equipment as the need arises.
• Responsible for the installation, movement, repair and preventative maintenance of all CCTV equipment
• Must know Avigilon VMS system and how to repair DVR, NVR, etc., related equipment.
• Maintains all components of the Surveillance Room.
• Maintains an inventory of spare parts needed in the repair of the surveillance equipment.
• Makes requisition for purchase of the lacking parts.
• Maintains a log of all downed equipment and repairs, showing length of error and when repaired.
• Coordinates with Surveillance Operators regarding equipment related problems.
• Keeps the surveillance equipment clean at all times.
• Available to respond to emergency calls to perform or facilitate emergency repairs anywhere surveillance equipment is utilized.
• Must be able to read and comprehend technical manuals, manufacturer specifications, and troubleshooting guides used in the installation and repair of technical investigative equipment.
• Understand and administer ICMPs and Gaming Regulations
• Assist in Surveillance operator duties as scheduled/needed.
• Assist with Team member reviews
• Ensure that all reports generated are proof-read for completion and accuracy
• Assist with training of new and current surveillance operators

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

EDUCATION and/or EXPERIENCE High school diploma or HSED required.  Two to five years’ surveillance experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS Must be able to obtain and maintain an Iowa Gaming License. 

EMPLOYEE BENEFITS INCLUDE:  Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER: This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

Lakeside Casino In Osceola, IA 

FULL BENEFIT PACKAGE, PAID VACATION AND HOLIDAY!

PAID REST AND MEAL BREAKS!

Full time (swing shift)

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8 properties (five in Nevada, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

The Slot Supervisor is responsible for supervising the activities of assigned shift including Slot Attendants. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  ​

1. Listens and responds to guest inquiries using a positive, clear speaking voice. Troubleshoot guest’s concerns regarding data entered into our tracking system, EZ pay system, etc. Answers questions and offers assistance to provide guest satisfaction.
2. Provides staff with training and information to meet the departmental standards as Floor Person, such as classification procedures, Title 31 procedures, guest service, etc.
3. Completes all daily shift paperwork i.e. logs, attendant variances, employee reviews, records all employee call-ins, sick, and tardy calls, and departmental communications, as well as any other necessary administrative duties. Complete Record of Conversation (ROC) for issues and discrepancies. Verifies all shift paperwork.
4. Ensures that all necessary information is documented on source documents to provide required information to complete documentation such as MTL and CTR forms.
5. Ensure adherence to departmental and internal controls, verify and/or monitor taxable jackpots, Conduct SSRC shift checks, monitor staff performance, direct breaks and job functions to ensure proper customer service is provided. Direct staff in acceptable guest interaction.
6. Maintain contact with both internal and external customers to provide optimum guest service.
7. Ensure the overall satisfaction and comfort of the guests.
8. Oversees Slot Floor Attendants on an assigned shift.
9. Works as a Slot Floor Person as needed.
10. Interact on a daily basis with all slot staff and other operational departments to maintain open communication and collect feedback.
11. Other related duties as assigned.

EDUCATION/EXPERIENCE: 

• High school diploma or HSED required.
• Prior supervisory experience preferred.
• Two years experience as a Slot Attendant or Games Supervisor preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:   Must be able to obtain and maintain an Iowa Gaming License.

EMPLOYEE BENEFITS INCLUDE:  All Breaks Are Paid,  Health, Dental, Vision, Free $25K Life Insurance Policy And Other Voluntary Benefits After 55 Days of Service, 401K With Company Match, Paid Vacation and Holidays after 90 Days of Service, Employee Discount Network, Free Meals, Free WiFi, Team Member Celebrations, Awards, Community Events and more...

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

LAKESIDE, IT'S THE PEOPLE! COME WORK WITH THE BEST!

FULL BENEFIT PACKAGE, PAID VACATION AND HOLIDAY

PAID REST AND MEAL BREAKS

Full-time or part-time(various shifts) position located at Lakeside Hotel Casino in Osceola, IA

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8 properties (five in Nevada, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

The Security Officer is responsible for patrolling assigned areas to ensure the safety and protection of guests, team members and company assets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Patrols assigned areas and assists guests and team members as needed.
• Examines doors, windows, gates, etc. to ensure they are secure.
• Enforces company policies as they pertain to guest and team member conduct on the premises.
• Watches for and reports irregularities such as fire hazards, unlocked doors, etc.
• Responds to all emergencies such as fire, injuries, property damage, etc.; investigates and completes reporting the same.
• During serious emergencies, may be assigned to assist in the evacuation of the facility.
• Observe departing personnel to guard against theft of company property.
• Escorts casino team members during pit drops, slot drops, jackpot verifications, fill verifications, pit fills/credits, etc. Transports chips, currency/coin and tokens to the different requesting tables/booths.
• Accepts, logs and stores lost and found articles.
• Apprehends (if appropriate) individuals who are observed to be engaged in criminal activity and detains these individuals until they can be turned over to law enforcement authorities.
• Attends and provides testimony in court when required.
• Responds to verbal and/or physical altercations throughout the property and applies appropriate measures to resolve the situation.
• For physical altercations, employs the minimum amount of force necessary to restrain any and all involved.
• Initiates formal evictions of disorderly persons when directed by a supervisor.
• Responds to requests for medical assistance when required and renders first aid consistent with company policy and the individual officer’s skill level and medical certification.

EDUCATION/EXPERIENCE:

• High school diploma or HSED required. Prefer to have at least six months security, law enforcement or military experience.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

• Must be able to obtain and maintain an Iowa Gaming License
• Must have valid driver's license- clean driving record.
• Must be able to achieve CPR certification wihtin 30 days. 

EMPLOYEE BENEFITS INCLUDE: 

• Health, Dental, Vision, 401K with Company Match, Paid Vacation and Holiday After 90 Days of Service, All Breaks Are Paid, Employee Discount Network, Free Meals, Team Celebrations, Awards and more...

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

Lakeside Hotel Casino

Osceola, IA

Various Shifts

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8 properties (five in Nevada, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

ESSENTIAL DUTIES AND RESPONSIBILITIES​

1. Knowledgeable of all duties of the security offer, dispatcher and supervisor.
2. Follow and comply with gaming rules and regulations regarding the process and follow through of intoxicated patrons and/or employees.
3. Plans and schedules all security activities for the shift in conjunction with or in the absence of the security supervisor.
4. Conducts thorough investigations, questions witnesses/victims/suspects and any follow up necessary to complete accurate and precise incent reports in a timely manner.
5. Assists agents and/or officers from the DCI, OPD and/or security supervisor in the apprehension and detention of suspects in violation of Lakeside policies and procedures.
6. Assists with medical incidents.  Must be trained, skilled and certified in First Aid, BLS and AED.

​ EDUCATION/EXPERIENCE:

Minimum 1 years previous experience in similar position within the gaming or hotel industry. HS Diploma. 

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must have valid drivers license

EMPLOYEE BENEFITS INCLUDE: 

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.